Convergys is a customer management company that provides a range of services to businesses, including customer service, technical support, and sales. They have a global presence, with over 150 locations in 31 countries, and employ over 150,000 people. The company provides services across a variety of industries, including telecommunications, technology, financial services, and healthcare. They also offer a variety of tools and technologies to help improve the customer experience. The company is based in Cincinnati, Ohio and is a public traded company. The company was founded in 1998.