“BMSDesk – Helpdesk Ticket System – With .NETCORE 3.1 Web API and Angular 11” is help desk software that collects all your customer support requests from various channels and manages them from one place.
Technology : C#, ASP.NET CORE 3.1 API, Angular 11, ADO.NET, SQL Server
If above live preview login not working then please use direct below url, it will work.
https://bmsdesk.com
For Admin/Agent Login : Username : admin & Password : abc@123
For Client Login : Username : client & Password : abc@123
Prerequisite
Visual studio 2019 or greater version
SQL Server 2012 or greater version
Node js (version <= 16)
Typescript
Windows server for deployment.
New Features
Upgraded angular 9 to angular 11 and .netcore 2.1 to .netcore 3.1.
RTL support for arabic language.
Live ticket chat in ticket detail page.
Remembered grid column visibility.
Separate admin and agent user page.
Separate all language resource files.
UI updates.
fixed some bugs
Features
Fully Dynamic Customized Ticket System
Angular 11 Support
Integrated with ASP.NET MVC
ASP.NETCORE 3.1 Web API used for data fetching
Fully mobile friendly responsive bootstrap 4 design
Dynamic Outgoing Email Configuration
Roles Base Module Permission
17 Multi Languages Support
Multi Admin/Agent
Dynamic Chart Summary
Email Notification
Announcement for Agents and Clients
Powerfull Admin And Client Portals
Export Tickets
Dynamic Custom Grids with Column Filters
Easy To Generate Tickets
Export Tickets
Highlight new tickets on ticket listing page
Technician auto assign rules
and many more…
Version History
12-September-2022 – version 2.1
– fixed SQL disconnection problem
– improved performance
15-May-2021 – version 2.0
– Added new features and fixed bugs
14-June-2020 – version 1.2
– Added new features and fixed bugs and improvements
22-November-2019 – version 1.1
– Fix some bugs and impprovemtns
5-September-2019 – version 1.0
– Initial Version
